Our Commitments

Quality

Taking Pride: Delivering Quality

Quality is key to the success of any project.

The quality of our work is enormously important to us.

Not just because of the pride we take in what we do.

But because we know that quality is integral to delivering safely, sustainably, on time and profitably.

We pride ourselves on delivering a quality product to our clients. That’s why we treat each project as if it’s our own, providing leadership across our teams, encouraging everyone to contribute and promoting a right first time approach on every site.

This saves on resources, reduces waste, avoids the need for rework and helps build trust between all parties.

It is an approach which underpins our reputation as a quality builder.

Delivering high quality projects requires high quality people. More than 30% of our people are chartered with a professional body including CIOB, ICE, RICS, IOSH and RIBA. Our Professional Development Programme offers several industry-approved routes to becoming chartered - helping our people to develop our business by developing themselves.

With CITB funded research revealing that in the UK construction industry, the overall cost of avoidable errors is on average 21% of project value, the impact of poor quality is clear.

We recognise the value the Get it Right initiative has in driving quality, leading to great customer satisfaction and better performing buildings as well as a positive impact to the bottom line.

So together with other industry collaborators we are working together to influence behaviours and improve skills at key points in the construction process.

It’s an ongoing campaign but one we are committed to, something reflected in our support for World Quality Day 2018.

Our commitments

  1. Compliance

    Our quality, health and safety environmental management systems ensure we provide a consistent level of compliance across all our operations.

    Read more about Compliance
  2. People & Culture Inclusion

    Inclusion

    'We treat each other like family'. It's the ethos that we live by and that underpins our culture.

    Read more about Inclusion