Quality is key to the success of any construction project.
The quality of our work is enormously important to us. Not just because of the pride we take in what we do. But because we know that quality is integral to delivering safely, sustainably, on time and profitably.
We pride ourselves on delivering a quality product to our clients. That’s why we treat each project as if it’s our own, providing leadership across our teams, encouraging everyone to contribute and promoting a right first-time approach on every site.
This saves on resources, reduces waste, avoids the need for rework and helps build trust between all parties. It is an approach which underpins our reputation as a quality builder.
As a business, we have taken the necessary steps to ensure that we comply with the Building Safety Bill, which improves building and fire safety in high-risk buildings.
Our quality culture means that we apply a forensic and digital approach to deliver quality consistently ensuring we have a ‘Golden Thread’ of information on all our projects, not just the high-risk buildings for which the Building Safety Bill is intended, we do this because it is the right thing to do. We construct safely and ensure our buildings are safe for those that occupy them.
Delivering high quality projects requires high quality people. We have a technical competency framework that complies to BS 8670 Built Environment for building safety competence of individuals and PAS 8672, a new framework for competence of Individual Principal Contractors and Designated Individuals working under Organisational Principal Contractors. This framework proves that together with our stakeholders assurance, we have high quality people who are technically capable and demonstrate the right behaviours to deliver a quality product.
We are committed to ensuring that our people have the right skills, knowledge, experience and behaviours to deliver defect free construction. We are committed to investing in them to ensure that objective can be achieved. Our Training Partnership with the CIOB provides us with a unique advantage in complying with the Building Safety Bill. We’re increasing the number of members year on year through our professional development programme; the return is that we have a growing community of professionally qualified people who have met the required competencies requirements and are committed to driving improvements across the industry.
Our people are also chartered with professional bodies including ICE, RICS, IOSH and RIBA.
With CITB funded research revealing that in the UK construction industry, the overall cost of avoidable errors is on average 21% of project value, the impact of poor quality is clear.
We recognise the value the ‘Get it Right’ initiative has in driving quality, leading to great customer satisfaction and better performing buildings as well as a positive impact to the bottom line.
So together with other industry collaborators we are working together to influence behaviours and improve skills at key points in the construction process.
It’s an ongoing campaign but one we are committed to, something reflected in our support for World Quality Day each year.