Report a tonic for hospital

The quality of the operational services provided by our Capital Ventures team saw Dawlish Hospital score top marks in a recent audit when it comes to food, cleanliness and the condition of the building.

In a new report published by the NHS Health and Social Care Information Centre, the community hospital came out far above the national averages in its annual assessment of the quality of non-clinical services.

Torbay and Southern Devon Health and Care Trust, which runs nine community hospitals including Dawlish, took part in the patient-led Place assessments.

Dawlish scored the highest of all the hospitals in the Trust, recording 100% for cleanliness, 98% for its food and 97% for the condition, appearance and maintenance of the building.

Working with service providers FES and Sodexo, we have provided hard and soft facilities management services at the facility, the first PFI hospital in the UK, since construction was completed in 1999.

The partnering ethos established has meant that since operations began there have been no poor performance penalties and the hospital always scores highly in cleanliness, hygiene, catering and facilities management audits.